For 21+ only

tbakee's commitment to responsible gaming

tbakee believes that entertainment should always be safe and controlled. Use our responsible gaming tools to enjoy a fun experience.

Why is responsible gaming important?

Online gaming is an entertaining activity — but without proper boundaries, it can become a problem. tbakee always puts the wellbeing and peace of mind of its players first.

Safe gaming environment

tbakee ensures that every player can enjoy games in a safe, secure, and fair environment. SSL encryption and fair play policies apply to everyone.

Time awareness

Playing for long periods can affect your focus and daily life. Using our time-limit tool, you can easily manage how long you spend playing.

Budget control

Set deposit limits and never bet more than you can afford. A responsible player always enjoys gaming within their budget.

Self-exclusion

If you feel gaming is getting out of control, use the self-exclusion feature. It is possible to temporarily close your account for a set period of time.

Mental health awareness

Gambling addiction is a mental health issue. We are always ready to raise awareness among our players and provide support when needed.

Family protection

Preventing minors from participating in gaming is our priority. Only those who are 21 years of age or older can open an account on tbakee.

Age verification and the 21+ policy

21+

tbakee is for those aged 21 and above only. Age verification is mandatory at the time of account registration.

tbakee complies with Bangladeshi law and ethical responsibilities. Age verification is an essential step when creating an account on our platform. If anyone attempts to open an account using false information, tbakee reserves the right to suspend or close that account at any time.

  • National ID or birth certificate verified at registration
  • Additional verification process for suspicious accounts
  • All features disabled for those under 21 years of age
  • Blocking feature available upon parental request for family protection
  • Regular audits and monitoring to protect minors

Tools for self-control

tbakee gives players the ability to manage their own gaming experience. The tools below can be used at any time.

1

Setting deposit limits

Set daily, weekly, or monthly deposit limits. Once a limit is set, it takes effect immediately. Lowering a limit happens right away, but increasing one is subject to a set waiting period.

2

Session time limits

Decide in advance how long you will play each day. When the time limit is reached, tbakee will automatically end the session and help you take a break.

3

Reality check

At set intervals, a notification will appear on screen with a summary of how long you have been playing and how much you have spent — this helps you stay aware.

4

Short break (time-out)

If you feel you need a break, take a time-out for 24 hours, 7 days, or 30 days. Your account will be completely closed during this period.

5

Self-exclusion

Choose self-exclusion for a longer break. A duration of 6 months to 5 years can be set. The account cannot be reactivated during this period.

6

Permanent account closure

If someone wishes to leave tbakee permanently, they can request to have their account closed for good. Simply contact us via live chat to start the process.

Signs of gambling addiction

If you notice any of the following signs in yourself or someone close to you, seek help immediately.

Warning signs

  • Spending beyond your means and taking on debt
  • Placing bigger bets to try to recover lost money
  • Feeling unable to stop playing
  • Hiding your gaming activity from family and friends
  • Neglecting work, studies, or family responsibilities
  • Feeling restless or irritable when unable to play
  • Seeing gambling as a solution to financial problems
  • Gaming affecting your sleep, eating, or health

You are not alone

Gambling addiction is a treatable condition. Seeking help is a sign of courage. The tbakee support team is always here for you. Contact us via live chat or send an email to [email protected] — we will help you in Bengali.

tbakee's commitment

Responsible gaming is not just a policy — it is part of our core values. We uphold the following commitments to ensure a safe and enjoyable gaming experience.

  • Completely preventing minors from accessing the platform
  • Not advertising to players who are prone to addiction
  • Publishing transparent bonus terms and conditions
  • Promptly acting on requests to restrict accounts
  • Not sending marketing emails to self-excluded players
  • Sending automatic alerts when deposit limits are breached
  • Maintaining 24/7 support in Bengali
  • Regular review and update of responsible gaming policies

Contact us for help

24/7 Live Chat Get instant help in Bengali at any time
Email Support [email protected]
Service Hours 7 days a week, 24 hours a day (BST)

Responsible Gaming FAQ

Common questions and answers

To self-exclude on tbakee, contact us via live chat or send an email to [email protected]. Our support team will process your request and activate self-exclusion for a period of 6 months to 5 years. Your account cannot be reactivated during this period.

Lowering your deposit limit takes effect immediately. However, increasing a limit is subject to a set waiting period — this is part of our safety measures to ensure responsible gaming.

You must be at least 21 years old to open an account and play on tbakee. Age is verified at the time of registration, and additional identity documents may be requested if needed.

A time-out is a short break — from 24 hours up to 30 days. It is mainly for taking a rest. Self-exclusion is long-term — from 6 months to 5 years — and is used to address serious concerns. No promotional messages are sent during the self-exclusion period.

You can contact the tbakee support team via live chat or email. The account will be reviewed upon a third-party request. If evidence is provided, steps will be taken to restrict or close the account.

Any balance remaining in your account before self-exclusion is activated can be withdrawn in accordance with the applicable rules. For more details, contact us via live chat or at [email protected].

Enjoy the best games on tbakee safely

Play responsibly — set your limits and enjoy the entertainment.

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